Terms & Conditions
Last updated: 14 September 2026
These Terms & Conditions apply to the IT and digital services offered through the Dwarkesh Enterprises online store. By placing an order, you agree to the terms applicable to the service you purchase, together with the product-page scope and relevant policies.
1. Business and Services
Dwarkesh Enterprises offers defined digital and IT service packages including website and e-commerce implementation, digital marketing setup, business email services, cloud-related setup and other technical services described on individual product pages.
2. Product Page Scope
The product page forms an important part of the service agreement. Customers should review the price, included work, exclusions, delivery information, prerequisites and any revision limits before ordering. Work beyond the listed scope may require an additional purchase or separate quotation.
3. Orders and Acceptance
An order is subject to successful payment, accurate customer information and our ability to provide the selected service. We may contact the customer to confirm requirements. If we cannot provide a purchased service, we will address the unused service amount in accordance with our refund policy and applicable law.
4. Customer Responsibilities
Customers are responsible for providing accurate information, lawful content, timely feedback and authorized access required for delivery. The customer confirms that they have permission to use and provide any domains, trademarks, text, images, software, accounts or other materials supplied to us.
5. Access and Security
Where platform access is required, customers should use secure invitation or delegated-access methods where available and provide only the permissions necessary for the work. We do not require customers to provide card PINs, OTPs, CVVs or online-banking passwords. Customers remain responsible for securing their own systems and changing or revoking temporary access after handover where appropriate.
6. Delivery Timelines
Typical delivery periods shown on product pages are estimates based on the stated scope. Delivery timing begins after all required content, information, approvals and access have been received. Missing inputs, delayed approvals, changes in scope, third-party outages or external platform reviews may extend delivery.
7. Revisions and Change Requests
Where revisions are included, the number or nature of included revisions is determined by the relevant product description or agreed scope. A revision adjusts work within the purchased scope; it does not automatically include a new concept, new platform, new pages, additional products or materially different functionality.
8. Third-Party Platforms and Charges
Domains, hosting, software subscriptions, paid themes, applications, advertising spend, cloud consumption, email subscriptions, licences and other third-party charges are not included unless the product page clearly states otherwise. Third-party services remain subject to their providers' terms, pricing, availability and policies.
9. Marketing and Performance Outcomes
We provide professional setup and implementation within the purchased scope, but we do not guarantee specific sales, leads, search rankings, advertising results, platform approvals, traffic levels or uninterrupted third-party service availability. Business outcomes can depend on factors outside our control.
10. Intellectual Property
Customers retain responsibility for the materials they provide. Rights in final custom deliverables are transferred or licensed as applicable after full payment and delivery, excluding third-party materials, open-source components, licences, platform assets, pre-existing tools and reusable technical components that remain subject to their original rights or terms.
11. Prohibited or Unlawful Use
Services must not be used to facilitate unlawful activity, infringement, fraud, abuse, unauthorized access, malicious software distribution or other activity that violates applicable law or third-party platform terms. We may refuse or stop work where continuing would reasonably create legal, security or platform-compliance concerns.
12. Refunds and Cancellations
Refund and cancellation requests are handled under our Refund & Cancellation Policy. Customized digital work may become partly or fully non-refundable after work has begun or deliverables have been substantially completed, subject to applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, our liability relating to a purchased service is limited to the amount paid for the affected service. Nothing in these terms excludes or limits rights or remedies that cannot legally be excluded.
14. Updates to Services or Terms
We may update service descriptions, pricing, policies or these terms for future orders. Changes do not retroactively alter a completed purchase except where required by law or agreed with the customer.
15. Contact and Business Details
Registered enterprise: Dwarkesh Enterprise
Trading brand: Dwarkesh Enterprises
Udyam Registration: UDYAM-GJ-01-0559277
GST Registration Number: 24AXYPC5747P1ZL
Address: FF-9, First Floor, Shri Narayan Lotus Apartment, Block C, Dharti Road near ITI, Chandkheda, Ahmedabad, Gujarat 382424, India
Email: sales@dwarkeshenterprises.in
Phone: 9106484808