Privacy Policy
Last updated: 14 September 2026
Dwarkesh Enterprises respects the privacy of customers, website visitors and service enquiries. This policy explains the categories of information that may be processed when you browse our store, contact us, place an order or use a purchased IT or digital service.
1. Information We May Collect
Depending on your interaction with us, information may include your name, business name, email address, phone number, billing information, order details, service selections, project requirements, messages, files or content you intentionally provide, and technical information needed to deliver a purchased service.
2. Store and Device Information
The online store and its service providers may process technical information such as browser type, device information, IP address, cookie identifiers, page interactions and similar analytics or security data used to operate, protect and improve the website.
3. How We Use Information
- to process and administer orders;
- to communicate about purchased services and project requirements;
- to deliver, configure or support the services you request;
- to respond to enquiries and support requests;
- to maintain accounting, tax, order and business records;
- to detect, prevent or investigate fraud, abuse or security incidents;
- to improve website usability, services and customer support;
- to comply with applicable legal obligations.
4. Payments
Payments are processed through the payment methods and payment providers made available at checkout. Payment providers may process payment and verification information under their own terms and privacy practices. Dwarkesh Enterprises does not ask customers to send card PINs, OTPs, CVVs or online-banking passwords to us.
5. Cookies and Analytics
The store may use cookies or similar technologies required for features such as cart operation, account functions, security, preferences and analytics. Some third-party services may also set or read cookies according to their own policies and your applicable consent choices.
6. Project Information and Technical Access
Some services may require project content, configuration information or authorized access to customer-controlled systems. Customers should use platform invitation, collaborator or delegated-access features wherever available and provide only the minimum permissions necessary. Sensitive credentials should not be submitted through public forms unless specifically and securely requested through an appropriate method.
7. Service Providers and Third Parties
Information may be shared with service providers when reasonably necessary to operate the store, process payments, provide communications, host systems, deliver purchased services, maintain security or comply with legal requirements. Third-party platforms process information under their own terms and privacy policies.
8. Data Retention
Order, project, support and business records may be retained for as long as reasonably necessary for service delivery, customer support, accounting, tax, dispute management, fraud prevention and legal obligations. Retention periods may differ depending on the type of information and applicable requirements.
9. Data Security
We use reasonable administrative and technical practices intended to protect information under our control. No internet transmission or storage method can be guaranteed to be completely secure. Customers are responsible for maintaining appropriate security for their own accounts, devices and credentials.
10. Your Choices and Requests
Subject to applicable law and relevant exceptions, you may contact us to ask about personal information we control or request correction or deletion. We may need to verify the request before acting on it and may retain information where required for legitimate business or legal purposes.
11. External Links and Platforms
Our website or service delivery may involve links to third-party platforms. Their privacy practices are governed by their own policies, and this Privacy Policy does not replace those third-party policies.
12. Changes to This Policy
We may update this Privacy Policy when our services, website practices or legal requirements change. The current version will be posted on this page with an updated date where appropriate.
13. Contact
Dwarkesh Enterprise / Dwarkesh Enterprises
FF-9, First Floor, Shri Narayan Lotus Apartment, Block C
Dharti Road near ITI, Chandkheda, Ahmedabad, Gujarat 382424, India
GST Registration Number: 24AXYPC5747P1ZL
Email: sales@dwarkeshenterprises.in
Phone: 9106484808